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FAQs


How do I modify my order?
Once an order has been placed we are unable to make any changes to the order, up to and including cancellations. We apologize if this is any inconvenience to you.

How to shop online?
Once you are through browsing and/or shopping our different departments, checking out is simple. You may look at the items you have added to your cart by clicking the "view cart" button on the menu bar at the top of any page. You may also checkout by clicking on the "checkout" link located on any item of the department page.

You may modify the quantities in your cart by modifying the number to the right of items, and then clicking "recalculate" after all changes have been made to your account.

If you are thinking of deleting items from your cart, you may want to think about saving the items to your wish list for a future purchase. Once you are ready to checkout, click on the "checkout" button in your shopping cart.

Based on the binding contracts and relationships we have with our vendors, the items sold on our site are intended for personal use only, and not for resale. We reserve the right to cancel orders based on this premise that appear to be for resale purposes.

Order processing?
Upon receipt of your order, order processing takes 1-2 business days, thus shipping normally take 2-3 business days via United States Postal Service unless you selected another form of shipment. You will be informed of any anticipated delays.

Sales Tax?
Sales tax is based on Scott Phree’s current locality of Texas at a rate of 8.25%; all other sales tax shall vary from state to state and will be configured accordingly at time of checkout. If you are not sure of your states sales tax, please go to www.irs.gov for more information.

Product Availability?
Although we make every attempt to keep a sufficient amount of items in stock, from time to time, we do sell out of certain products. If we are out of stock on an item you’ve ordered, we will give you notice via email and/or the item itself will show an "out of stock" reference on the site. Any changes will be reflected in your order total as well as your shipping confirmation. Some items once sold, will not return to the site while others will be repetitive depending on customer need and trend/season turnover.

Product Authenticity?
Our merchandise is guaranteed authentic and new and is backed by our return policy. All items sold under "designer labels" come with original manufacturing tags and/or packaging. We have an assortment of highly regarded professional resellers through which we obtain our goods. However, Scott Phree does not in any way claim to be an authorized retailer, or agent of any goods sold under any registered trademark of another company/designer or wholesaler unless otherwise expressed and used under the Scott Phree label, logo, namesake or online entity. See Terms and Conditions for more information.

With regard to items sold under the "vintage" page, these items while in excellent condition, are pre-owned and/or worn. We will only sell vintage apparel that is flawless in condition - no stains, holes or missing buttons. Please use our grading system as a guide for condition and description.

Methods of Payment?
As a convenience to our customers we use PAYPAL which is a FREE service, you DO NOT have to register an account with them and you can use any credit card of your choice. If you are not a registered user with Paypal simply ‘click’ the link that reads "not a registered Pay Pal user" and continue to your shopping cart for checkout.

Scott Phree also allows you to fax in your order. When you’re at checkout, simply click on the "Fax Your Order" link and you will be directed to a page of which your order will appear along with a fill in the black order form. Print out that form and fill out the requested information along with your order and you will receive a confirmation via email or fax.

Scott Phree also accepts the following cards: Visa, Master Card, American Express and Discover. However we do not accept checks, cash or money orders.

S T I L L N E E D H E L P???

Email us at help@scottphree.com, and we’ll be more than glad to help you with any additional questions or problems.
Gift Services Press / Events Style Wiz  
  Gift Services Press / Events Style Wiz